Shipping & Delivery Policy

Last Updated: 11-07-2026

Welcome to Aishpralok (aishpralok.com). This Shipping & Delivery Policy explains our shipping operations, processing timelines, and delivery terms to ensure a smooth shopping experience. We partner with leading logistics aggregators like Shiprocket to deliver your orders safely across the country.

1. Processing and Production Time

  • Customized Products & Rakhi Specials: Since our custom gifts and specialized items are made-to-order based on your inputs, they require a production time of 2 to 3 business days before they are packed and handed over to our courier partners.

  • Non-Customized Products: Standard items are processed and dispatched within 1 to 2 business days.

2. Shipping Rates and Estimated Delivery Time

We strive to deliver your products as quickly as possible. Once the shipment is handed over to our delivery partners via Shiprocket, the estimated delivery timelines are as follows:

  • Metro Cities: 3 to 5 business days.

  • Rest of India (Tier-2/Tier-3 Cities & Towns): 5 to 7 business days.

  • Shipping Charges: Shipping fees are calculated at checkout based on the delivery location, order weight, and dimensions. Any applicable free shipping offers will be automatically applied if the order meets the criteria.

Please note: Delivery timelines are estimates provided by courier companies and may occasionally be delayed due to unforeseen circumstances, extreme weather conditions, or festive rushes.

3. Order Tracking

  • Once your package is shipped, you will receive an automated confirmation email and SMS containing your Tracking ID and courier partner details.

  • You can monitor the status of your shipment in real-time by visiting our dedicated Track Order page on our website and entering your tracking credentials.

4. Delivery Attempts and Undelivered Packages

  • Our shipping partners will attempt to deliver the package up to 3 times at the provided shipping address.

  • If the delivery fails due to an incorrect address, phone number being unreachable, or recipient unavailability, the package will be returned to our facility (RTO).

  • In such cases, the customer will be responsible for paying additional shipping charges to re-arrange the delivery.

5. Damaged Shipments

If you notice that the outer packaging is severely torn, damaged, or tampered with at the time of delivery, please do not accept the package from the courier agent. Take a photograph/video of the tampered box, refuse the delivery, and contact our customer support immediately.

6. Contact Us

For any questions regarding the shipment or delivery status of your order, feel free to reach out:

  • Email: pratapiseo786@gmail.com

  • Website: aishpralok.com